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Zoom Documentation

Voycell is a cloud-based CRM and calling platform designed to manage

customer communications efficiently. It provides click-to-call,
call tracking, CRM lead management, and meeting integrations such as
Zoom and Google Meet.

Customer Relationship Management

Voycell CRM helps you manage leads, contacts, and communication history
in one centralized dashboard.

  • Create and manage leads
  • Convert leads into contacts
  • View complete call history
  • Track meeting records

Call Management

Voycell provides browser-based calling with real-time call popups.

  • Click-to-call from CRM
  • Inbound & outbound call tracking
  • Call popup with customer details
  • Call status & duration logs

Zoom Meeting Integration

Schedule and manage Zoom meetings directly from Voycell CRM.

  • Create Zoom meetings from lead/contact
  • Automatic meeting link generation
  • Meeting status tracking
  • Secure OAuth-based authentication

Google Meet Integration

Voycell integrates with Google Meet to simplify video communication.

  • One-click Google Meet creation
  • Meeting scheduling from CRM
  • Auto-save meeting details
  • Calendar synchronization

Leads & Contacts

  • Import leads manually or via website forms
  • Automatic contact creation after calls
  • Call notes & follow-up reminders
  • Lead status management

Website Integration

Voycell provides embeddable scripts for website call functionality.

  • Click-to-call widget
  • Form-to-lead integration
  • Popup calling interface
  • CRM auto-sync

Security & Permissions

  • Role-based access control
  • OAuth authentication
  • Secure API communication
  • Encrypted user data

Frequently Asked Questions

Q: Can I use Voycell without CRM?

A: Yes, calling features can work independently.

Q: Does Voycell support multiple agents?

A: Yes, you can add unlimited agents based on your plan.