Privacy Policy

Voycell (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how our
application collects, uses, stores, and safeguards user data, including data obtained through third-party
services such as Google APIs. We process all data in accordance with applicable data protection laws and
platform policies.

1. Data Accessed

We collect and access only the data necessary to provide our services. Depending on how you use Voycell,
this may include:

• Basic account information (such as name, email address, and profile details)
• Authentication credentials (such as OAuth access and refresh tokens)
• Integration data from connected third-party services (e.g., Google, calendars, email, or CRM tools)
• Application configuration data and user preferences
• Technical and usage data required to operate and secure the platform

When you connect a third-party account (such as Google), we only access the specific data and scopes that you
explicitly authorize during the consent process.

2. Data Usage

We use user data solely to provide, maintain, and improve the functionality you request. This includes:

• Authenticating users and managing accounts
• Enabling integrations with third-party services
• Syncing and processing authorized data between connected services and Voycell
• Providing customer support and troubleshooting
• Ensuring platform security, reliability, and performance

We do not use user data for advertising, marketing, or any purpose unrelated to the core
operation of the application.

3. Data Sharing

Voycell does not sell or rent user data. We only share data in the following limited cases:

• With trusted service providers (such as hosting or infrastructure partners) strictly to operate and
  maintain the service
• When required by law, regulation, or valid legal process
• When necessary to protect the rights, security, or integrity of Voycell and its users

All third-party providers are bound by contractual confidentiality and data protection obligations and are
only permitted to process data for the specified purpose.

4. Data Storage & Protection

We apply industry-standard technical and organizational safeguards to protect user data, including:

• Encrypted HTTPS communication in transit
• Encryption of sensitive data at rest
• Strict access controls and authentication mechanisms
• Regular security monitoring and internal reviews

Access to user data is limited to authorized systems and personnel who require it to operate the service.

5. Data Retention & Deletion

We retain user data only for as long as necessary to provide the requested services or to meet legal and
operational requirements.

• You may disconnect linked third-party accounts at any time
• Upon disconnection or account closure, associated data is deleted or anonymized within a reasonable
  timeframe
• You may request deletion of your data by contacting us using the details below

Requests for data deletion are processed promptly and in accordance with applicable laws.

6. User Rights & Control

You remain in control of your data at all times. You may:

• Review and update your account information
• Revoke third-party access (such as Google) at any time
• Request a copy or deletion of your personal data

For Google-connected services, you can manage permissions at:


https://myaccount.google.com/permissions

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an
updated revision date. Continued use of Voycell after such changes constitutes acceptance of the revised
policy.

8. Contact Information

If you have any questions about this Privacy Policy or our data practices, you can contact us at: