Powerful Features for Modern Business Communication
Centralize every touchpoint of your communication
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Everything you need to connect, collaborate, and communicate effectively. Discover the tools that make VOYCELL the preferred choice for businesses worldwide.
Make and receive calls directly from your browser, desktop, or mobile device with our fully integrated calling solution.
Launch marketing and sales campaigns across multiple channels—voice, SMS, email, and social media—all from a single platform.
Gain deep insights into your team’s performance with comprehensive analytics that go beyond basic call metrics.
Maximize conversion rates and team efficiency with our intelligent lead distribution system that automatically assigns leads to the agent.
Measure the success of every campaign with comprehensive performance tracking that shows exactly what’s working and what’s not.
Access a comprehensive, chronological record of every customer interaction across all channels in one unified timeline.
Centralize every touchpoint of your communication
Centralize every touchpoint of your communication
VOYCELL combines cloud calling, multi-channel campaigns, and a built-in CRM in one platform. Core features include call routing, an auto attendant, call recording, and live call monitoring. Businesses also get advanced agent analytics, smart lead distribution, and a complete activity timeline. Voice, SMS, email, WhatsApp, and social media messaging are managed from the same dashboard.
Yes. VOYCELL instantly integrates with 100+ CRMs, including Salesforce, Zoho, HubSpot, Pipedrive, Bitrix24, and Vtiger. It also connects with support tools like Freshdesk and Zendesk, plus Monday.com, Zoom, and Meta. If you already run a CRM, VOYCELL is built to plug into it rather than replace it.
Yes. VOYCELL supports call recording, including AI Voice Agent call recording, alongside live call monitoring for supervisors. Combined with reports and statistics, this gives managers visibility into agent performance and call quality in real time.
VOYCELL runs multi-channel campaigns across voice, SMS, email, and social media in addition to phone calls. It also supports WhatsApp integration and ticket forms for customer support workflows, all managed from one built-in system.
VOYCELL offers local, global, and mobile virtual numbers, giving businesses world-wide access from a single platform. This supports both inbound and outbound calling for teams operating across multiple regions or countries.
VOYCELL offers a free trial with no credit card required, so you can test the platform's features first. This includes access to core calling tools, the CRM, and campaign features before committing to a plan.
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